Shipping Policy
Order processing times are 7-10 business days. Day 1 starts the day after your order is received. Tracking numbers will be sent via via email after processing. Packages will be shipped using USPS, FEDEX, UPS, or DHL depending on your location. Business days do not include HOLIDAYS and WEEKENDS. Always allow one extra business day for processing after a holiday or sale. We do NOT ship orders on SATURDAYS or SUNDAYS.
Incorrect Shipping Information
If a package is returned to Lola’s Canvas LLC due to an incorrect or incomplete shipping address provided by a customer the customer will be responsible for the return shipping costs as well as the redelivery costs. Lola’s Canvas is NOT responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, NO REFUNDS will be provided is any parts of the address are incorrect.
Lost or Stolen Packages
Lola’s Canvas LLC is NOT responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Lola’s Canvas will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information. We use standard shipping which ranges from 3-5 business days depending on your location.
We ship worldwide 🌎
Please note we cannot ship to APO or PO Boxes
How long does shipping take?
Total Delivery Time = Processing Time + ShippingTime (excluding weekends and Holidays)
Processing Time: Please allow 7-10 days to prepare and ship your order
Shipping Times (AFTER processing time):
USA
USPS: 3-5 business days
United Kingdom
USPS: 5-7 business Days
Canada
USPS: 5-10 business Days
Europe
USPS: 7-10 Business days
Please Note
*All customers are responsible for all customs and duty fees that are incurred during transit, we are unable to determine what amount this will be.
If you refuse to pay customs/duty taxes only a refund minus any associated shipping charges will be applicable to you.
* Please note that we're unable to ship to PO Box and Military Addresses
Customers will receive a tracking code with their order confirmation. Please make sure that you enter your full address correctly before ordering and contact us via the email at contact@lolascanvas.com if you have any problems.
Shipping Prices
United Kingdom
USPS: $25.00 USD
Orders below 9oz $15.00 USD
Orders over $150.00 USD- FREE
United States
USPS:
Orders 5 oz-9oz $5.00
Orders over 9oz $10.00
Orders over $125 USD- FREE
Canada
$25.00 USD
Orders over $150 USD- FREE
EU
USPS : $25 USD
Orders over $150
If your country is not listed please send us an email/DM.